Shipping policy

Ti Gou Lakay

Last updated: January 2026

Order Processing

All orders are processed within 2–4 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Please note that processing times may be extended during high-volume periods or product launches.

Shipping rates and delivery times are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are provided by the carrier and are not guaranteed.

Ti Gou Lakay currently ships to:

International shipping may be added in the future.

Delivery delays may occur due to circumstances beyond our control, including but not limited to:

Ti Gou Lakay is not responsible for delays once an order has been handed over to the shipping carrier.

Please ensure that your shipping address is entered correctly at checkout.

Ti Gou Lakay is not responsible for:

Additional shipping fees may apply if an order needs to be reshipped.

Ti Gou Lakay is not responsible for packages marked as delivered by the carrier but not received.

If you believe your package is lost or stolen, please contact the shipping carrier directly using the tracking information provided.

If your order arrives damaged, please contact us within 48 hours of delivery with:

We will review your request and offer a replacement or store credit when applicable.

For questions about shipping, contact us at:
📧 hello@tigoulakay.com